Welcome to Equality. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Equality provides a wide range of design services, including but not limited to logo design, packaging, and web development. Some services, like motion graphics and advertising, are available as add-ons to our base 'Queue' plan.
We offer various subscription plans, each with specific features and pricing structures. Plan 1 allows one active request at a time, while Plan 2 permits two. Prices are transparent, with no hidden fees.
New subscribers are entitled to a 14-day free trial, with the first design task free of charge. You may pause your account at any time during or after the trial.
Subscribers have full control over their accounts. You can cancel your subscription at any time; however, cancellation is final and requires a new account for re-subscription. Accounts can be paused for up to a year before automatic cancellation.
Our add-on services, subject to availability, enhance your subscription. These services, like web and motion graphics, require an active base subscription and are billed monthly.
Your subscription will automatically renew each month. Billing is securely processed through Stripe. You will receive a reminder before each renewal.
Given the nature of our services, we do not offer refunds after 14 days from the start of a new subscription, this includes add-on services after they've been billed.
Users are expected to interact with our services and staff professionally and ethically. Misuse of services or disrespectful behavior may result in suspension or termination of your subscription.
We strive to maintain a 99% uptime for our services. Any necessary maintenance will be conducted during off-peak hours to minimize inconvenience.
All designs and content created through our services are the property of Equality, unless otherwise agreed upon in writing.
Subscribers can provide feedback on each task and report service-related issues through the dashboard. This feedback is crucial for our continuous improvement.
We employ robust data protection measures to safeguard your personal and project-related information.
Equality limits its liability to the services provided. We are not liable for indirect or consequential losses arising from the use of our service.
Any disputes will be resolved under the laws of Vermont, preferably through arbitration or mediation.
We reserve the right to amend these terms. Significant changes will be communicated to you, and your continued use of the service will constitute acceptance of these changes.
Our commitment extends to social and environmental causes, with special support and discounts for nonprofit organizations.
Equality ensures that our services are accessible and inclusive to all users, regardless of their backgrounds or abilities.
Our referral program rewards subscribers who refer new users to our service, contingent on both parties maintaining active subscriptions.
Each subscription contributes to providing free services to vetted nonprofits, with subscribers having the option to suggest and select beneficiary organizations.
Selected subscribers may receive access to beta features of our service. These features are provided as-is and may have limited support.
Our AI-driven dashboard intelligently suggests tasks for projects, streamlining your workflow. Some tasks may be dependent on the completion of prerequisite tasks.
Direct hiring or solicitation of Equality's staff by clients is strictly prohibited.
We use various monitoring methods to track and analyze user activity on our dashboard. This information is used to enhance our services and is an essential part of your subscription agreement.